For the latest in web-based support, access the Synopsys Customer Support web site at: https://community.synopsys.com/s/welcome-to-the-synopsys-community.
To access a range of informational resources, services and support, as well as access to Synopsys experts, visit the Synopsys Customer Success portal at: https://community.synopsys.com/s/welcome-to-the-synopsys-community.
You can also contact Synopsys Support by:
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- Name and version of the plugin or integration product.
- Black Duck product name and version number.
- Third-party integrated product and version; for example:
- Visual Studio
- MSBuild
- TFS
- Artifactory
- Eclipse
- Jenkins
- Maven, and
- And others.
- Java version.
- Black Duck KnowledgeBase version, where applicable.
- Operating system and version.
- Source control management system and version.
- If possible, the log files, configuration files, MSBuild project files, or Project Object Model (POM) XML files, as applicable.
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