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Synopsys Software Integrity Group (SIG) Community


The Synopsys Software Integrity Group (SIG) Community is our primary online resource for customer support, solutions, and information. The Customer Success Community community allows users to quickly and easily open support cases and monitor progress, learn important product information, search a KnowledgeBaseknowledge base, and gain insights from other Black Duck SIG customers. The many features included in the Customer Success Community community center around the following collaborative actions:.

  • Connect  – Open – Open support cases and monitor their progress. You can also , as well as monitor issues that require Engineering engineering or Product Management product management assistance.
  • Learn – Insights and best practices from other Black Duck SIG product users to help allow you to learn valuable lessons from a diverse group of industry leading companies. In addition, the Customer Hub community puts all the latest product news and updates from Black Duck Synopsys at your fingertips, helping you to better utilize our products and services to maximize the value of open source within your organization.
  • Solve – Quickly Solve – Quickly and easily get the answers you’re seeking with the access to rich content and product knowledge from Black Duck SIG experts and our KnowledgeBase.
  • Share Share –   Collaborate and connect with Black Duck SIG staff and other customers to crowd source solutions and share your thoughts on product direction.

Access the Customer Success Community at https://www.blackducksoftware.com/support/customer-success-communitycommunity: If you do not have an account or have trouble accessing the system, click here to get started, or send an email to community.manager@synopsys.com.

To see all the ways you can interact with Black Duck the Synopsys Software Integrity Group Support, visit: https://www.blackducksoftwaresynopsys.com/supportsoftware-integrity/contact-support.If you do not have an account or have trouble accessing the system, please send an email to communityfeedback@blackducksoftware.com, or call us at +1 781.891.5100 x5support.html.