The Black Duck Customer Success Community is our primary online resource for customer support, solutions and information. The Customer Success Community allows users to quickly and easily open support cases and monitor progress, learn important product information, search a KnowledgeBase, and gain insights from other Black Duck customers. The many features included in the Customer Success Community center around the following collaborative actions:
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If you do not have an account or have trouble accessing the system, please send an email to communityfeedback@blackducksoftware.com, or call us at +1 781.891.5100 x5.